1. Introduction

ANAX Capital Markets LTD (Reg-nr:2025-00168) is registered in Saint Lucia with following registered address, Ground floor, The Sotheby Building Rodney Village,Rodney Bay,Gros-Islet,Saint Lucia.The company is incorporated in accordance with the International business company at Cap 12.14 (IBC IC Act) with the organizational and legal form a-limited liability company as international business companies. Anax Capital Markets LTD is responsible for protecting the privacy and safeguarding the personal data of our clients, including (i) Retail Clients, (ii) Professional Clients, and (iii) Eligible Counterparties, as well as website visitors ("you"). Your privacy is important to us. This Privacy Policy outlines how we collect, process, and manage personal data in accordance with Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data ("Data Protection Law"). For any questions or concerns regarding your personal data, please contact us at: [email protected]

2. What Kind of Personal Data Do We Collect?

To deliver a globally standard user experience, including tailored market updates, differentiated content for retail and institutional clients, and compliance with SCA regulations, we may collect:

  • Identity Data: Full name, nationality, date of birth, and ID documents.
  • Contact Data: Email, phone number, and address.
  • Financial & Transaction Data: Bank details, payment records, and trading history.
  • Economic Profile Data: Source of funds, income details, and investment objectives.
  • Risk & Suitability Data: Risk tolerance, knowledge of financial instruments, and appropriateness tests.
  • Screening Data: AML/KYC information and sanctions checks.
  • Technical Data: Device identifiers, IP address, browser type, and cookies.
  • Usage Data: Interaction with market update features, pages visited, and trading portal engagement.
  • Communication Data: Emails, recorded calls, and chat transcripts.
  • Preference Data: Content preferences for educational and research tools, notification settings.

3. Why We Process Your Data

Our data processing is driven by both regulatory obligations and the need to provide optimized financial services, including content differentiation for retail and institutional clients.

PurposeType of DataLegal Basis
Account CreationIdentity, Contact, Technical, Economic & Appropriateness DataPerformance of a contract
Identity Verification & Compliance ChecksIdentity, Contact, Screening, Risk, Financial, Transaction, Communication DataLegal obligation (AML/CFT regulations)
Identity Verification & Compliance ChecksIdentity, Contact, Financial, Transaction, Technical, Profile DataPerformance of a contract
Providing Services & Processing TransactionsContact, Usage, PreferenceLegitimate interest

4. Cookies and Similar Technologies

To optimize user experience and enable features such as real-time market updates and analytics on content engagement (including product category pages like forex and derivatives), we use cookies and similar technologies. For details, refer to our Cookie Policy.

5. Where We Collect Data From

We collect personal data through:

  • Direct Interactions: Account registration, document submission, and communication with our support team.
  • Automated Systems: Website tracking, cookies, and session data.
  • Third-Party Sources: Screening service providers, financial institutions, and analytics vendors.

6. Automated Decision-Making and Profiling

Specific processes, including risk categorization, suitability checks, and fraud prevention, involve automated processing. This ensures efficiency and compliance, particularly for differentiated services between retail and institutional clients. You have the right to object to these processes where applicable.

7. Data Protection Measures

We adopt industry-leading practices to ensure the confidentiality and integrity of your data:

  • Encryption during storage and transmission.
  • Secure servers hosted with redundancy and failover protection.
  • Regular audits and vulnerability assessments.
  • Access controls and user authentication protocols.

8. Data Retention

In compliance with SCA rules, we retain your personal data for at least 10 years after the termination of the business relationship, unless a longer period is required for legal proceedings.

9. Your Rights

Under the UAE Data Protection Law, you are entitled to:

  • Request access to your personal data.
  • Request correction or deletion of inaccurate data.
  • Withdraw consent for marketing activities.
  • Object to automated processing in specific contexts.

10. Data Sharing and Transfers

To provide globally standard services, we may share data with:

  • Regulators & Authorities (e.g., SCA, UAE Central Bank).
  • Identity verification partners for compliance with KYC/AML obligations.
  • Payment service providers & banks for transaction settlement.
  • IT & Cloud infrastructure providers ensure high availability for features like real-time market updates.
  • Marketing & analytics partners for improving user experience and SEO-driven content strategies.

In cases of cross-border transfers, appropriate legal safeguards such as standard contractual clauses are implemented.

11. Policy Updates

As part of our commitment to keeping the website globally competitive with real-time functionality and accurate product representation, we may update this Privacy Policy periodically. Updates will be posted here with the last updated date clearly mentioned.

12. Contact Us

For privacy-related queries, contact us at: [email protected]